NEWS

consumer

Don't make these 3 mistakes when calling customer service

March 20, 2023
The most effective customer service call comes down to these three things. CHARLOTTE, N.C. — Let’s face it, no one likes having to call customer service, but there are times when it’s unavoidable. But Lifehacker has some advice on how to have a successful customer service call.…
crime

Charlotte police capture murder suspect accused of cutting off ankle monitor

March 20, 2023
Willie James is accused of killing a man in 2018. CHARLOTTE, N.C. — A murder suspect, accused of cutting off his ankle monitor before going missing, has been taken back into custody, the Charlotte-Mecklenburg Police Department announced Monday. Willie James, 33, was originally placed on the ankle-monitoring system in 2018 when he was charged with killing 25-year-old Matthew Duke Gibbons in northwest Charlotte.…
crime

Amid NC technical issues, Mecklenburg County will wait longer to get new computer system for courts

March 20, 2023
Wake County and several other North Carolina counties have been experiencing issues with the new system. CHARLOTTE, N.C. — The planned launch of a new computer system for Mecklenburg County courts is being delayed because of technical issues occurring in Wake County and several other North Carolina counties, which have been serving as North Carolina test locations ahead of a statewide deployment.…
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'This is an unfortunate situation' | Hawthorne Lane Bridge contractor sues city of Charlotte for $115 million

March 20, 2023
The city of Charlotte had long blamed its contractor for extensive delays on the Hawthorne Lane Bridge replacement and the CityLYNX Gold Line extension. CHARLOTTE, N.C. — The contractor behind the Hawthorne Lane Bridge and CityLYNX Gold Line Phase 2 project is suing the city of Charlotte for $115 million, according to a lawsuit recently filed in Mecklenburg County Superior Court.…
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Missing 85-year-old woman found safe

March 20, 2023
The woman had been last seen around 7 a.m. on Rea Road near the dividing line between Waxhaw and Charlotte. Now that the woman has been found safely, WCNC Charlotte has removed her name and image from this web story. All of WCNC Charlotte’s podcasts are free and available for both streaming and download.…
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'We can't wait' | U.S. addressing flight concerns amid series of near-collisions

March 20, 2023
The impromptu safety summit comes after a series of near-collisions, including in Texas where a cargo plane narrowly missed a passenger flight. CHARLOTTE, N.C. — Leaders around the nation gathered Wednesday to address safety issues at U.S. airports. The meeting comes after a series of near-collisions, including in Texas where a cargo plane narrowly missed a passenger flight, after being cleared to use the same runway.…
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Sen. Budd visits Charlotte airports

March 20, 2023
Budd visited with American Airline leadership along with officials from Charlotte and Concord as Congress works to fund FAA in years ahead. CHARLOTTE, N.C. — As Congress works to update funding and priorities for the Federal Aviation Administration, U.S. Senator Ted Budd visited Charlotte’s two major airports Monday.…